In the fast-moving world of retail and facilities management, compliance with the Americans with Disabilities Act (ADA) can seem like a wild goose chase. And who has time for that, right? But with our population’s increasing accessibility needs and a significant rise in ADA lawsuits, it’s an issue you can’t afford to ignore. Based on information we’ve uncovered in the … READ MORE
Inside, we’re all the same
August 7, 2017 by Tasha McCabe
How the “Ms. Wheelchair Oklahoma” impacted one accessibility team member Sometimes, getting an up close and personal look at the work you try so passionately and diligently to perfect can make all the difference. Bhree Barrett can attest to that. Earlier this year, the accessibility surveyor at The McIntosh Group was invited to judge the “Ms. Wheelchair Oklahoma” contest in … READ MORE
Data-driven hospitality
July 24, 2017 by Tasha McCabe
Big data has empowered hospitality businesses to learn more than ever before about their guests, helping them fine-tune the sales process, guest services, and personalization of the guest experience. On a business level, it allows them to predict revenue from certain products and services, and more accurately measure and forecast their occupancy rates. Hospitality is arguably the most customer-centric industry. … READ MORE