Lanny McIntosh, FAIA and founder of The McIntosh Group (TMG), will become emeritus CEO and move into a consulting role on January 1, 2022. Lanny founded TMG 23 years ago and has remained the majority shareholder. This transition fulfills an important ambition that Lanny had from the beginning; that of building an enterprise that facilitates ownership transition from within. Prior … READ MORE
Data-driven hospitality
July 24, 2017 by Tasha McCabe
Big data has empowered hospitality businesses to learn more than ever before about their guests, helping them fine-tune the sales process, guest services, and personalization of the guest experience. On a business level, it allows them to predict revenue from certain products and services, and more accurately measure and forecast their occupancy rates. Hospitality is arguably the most customer-centric industry. … READ MORE
4 Steps to Accessibility and ADA Compliance
May 16, 2017 by Brad Gaskins
Trying to meet all the requirements in the 2010 ADA Standards can be convoluted and confusing. Because of the vagueness in some of the wording, business owners are often left guessing at the interpretation. Add in the cost to remove barriers and it can seem insurmountable. Although it can be overwhelming, accessibility can be reached. The key is being proactive … READ MORE