Data-driven hospitality

Big data has empowered hospitality businesses to learn more than ever before about their guests, helping them fine-tune the sales process, guest services, and personalization of the guest experience. On a business level, it allows them to predict revenue from certain products and services, and more accurately measure and forecast their occupancy rates. Hospitality is arguably the most customer-centric industry. … READ MORE

So you need to do an ADA Survey? Now What?

You’ve been tasked with making sure your facilities are in compliance with the Americans with Disabilities Act. You’ve researched your options online, and it looks like there are ADA consultants across the nation, and they’re all the same. How will you choose a firm that will protect you from lawsuits, help you make your facilities accessible in an easy-to-manage program, … READ MORE