Are truck stop employees required to fuel a truck for any truck driver who has a handicap sticker or are there any parameters?
—Cindy K.
ANSWER:
Cindy,
Thank you for your question.
There is no rule or law that explicitly states that fueling assistance is required. There is guidance from the Department of Justice that states it is an option to provide that service.
It is certainly a good idea to provide . Providing assistance would cover many non-compliant fuel dispensers that are problematic. Also, there are quite a few people who believe that it is an absolute requirement based upon the Department of Justice guidance. Not providing it could invite complaints.
It is in our opinion that it should be offered.
– Brad
