— Bill S. – Philadelphia, PA
ANSWER: There is no requirement under the ADA to prevent gas stations from becoming self-serve and it would not be considered to be discriminatory to do so unless accessible self-serve fueling dispensers are not provided. However, a facility with attendants must provide refueling assistance when requested for a patron with disabilities when there is more than one attendant on duty and it would be safe to do so. This must be provided at the self-serve pricing even when full service is available.