Are truck stop employees required to fuel a truck for handicapped truck drivers?

Are truck stop employees required to fuel a truck for any truck driver who has a handicap sticker or are there any parameters? —Cindy K. ANSWER: Cindy, Thank you for your question. There is no rule or law that explicitly states that fueling assistance is required. There is guidance from the Department of Justice that states it is an option … READ MORE

What percentage of US businesses are compliant with the ADA?

Could you guess about what percentage of US businesses are compliant with the ADA? Further, what are some of the major common violations that cause issues? — Chase B. ANSWER: Chase, My guess would be around .01%. There is not a single building that The McIntosh Group has surveyed that has not had some sort of violation. Some of our clients … READ MORE

Is there a waiver for minor dimensional oversights?

If the handrail on the side of the toilet is 30 inches in lieu of 42 inches, caused by a door location conflict what process can we use to modify the ADA dimensional requirements? Is there a waiver of such a minor dimensional oversight? — Connie M. ANSWER: Connie, There is no provision for a waiver of the ADA Standards. It … READ MORE