Currently we are in the process of doing a tenant improvement in a multi-storied (10) in Jacksonville, FL. One of the floors being improved is without an ADA compliant restroom. Can compliance be satisfied by the floor above and the floor below, both having ADA compliant restrooms?

— Paul. – Orange Park, FL ANSWER: In my opinion, unless there is a technical infeasibility to doing so, the toilet room on the floor being improved must be made accessible. Also, please remember that you have an obligation to spend up to an additional 20 percent of the remodel costs to remove barriers that may exist in the Path of Travel to … READ MORE

Can anyone stop the number of gas stations becoming self-serve? In Nassau County, NY, many gas stations are converting to self-serve, some maintaining full-serve as well, but at higher prices. It is discriminatory for a disabled driver to have to pay higher prices for the same gas, at the same station, only because he/she is not physically fit to pump gas. I have watched elderly, infirm people struggle with the process of pumping their own gas just to save some money. Not to mention, that other drivers become annoyed when they are waiting to use the same pump. I emphasize, it is discriminatory for the disabled and elderly to pay higher prices for gas.

— Bill S. – Philadelphia, PA ANSWER: There is no requirement under the ADA to prevent gas stations from becoming self-serve and it would not be considered to be discriminatory to do so unless accessible self-serve fueling dispensers are not provided. However, a facility with attendants must provide refueling assistance when requested for a patron with disabilities when there is … READ MORE

I am currently working on a project in our church to make our beautiful upper church ADA accessible with a lift and or a couple chair lifts to allow our older parishioners and wheelchair bound accessibility to services that we provide so all can feel equal with their own independence. We are looking for funding for this large project and we keep hitting road blocks. We are currently trying to set up fundraisers but will take a very long time to be able to complete this project depriving many people accessibility. Any Grants or funding that you could direct me to would be greatly appreciated.

— Bill S. – Philadelphia, PA ANSWER: Bill, thanks for the question. First I would start with your accountant to see if they are aware of any federal tax credits that may be available. This may not be the case for a religious entity since it is not covered under the ADA. Following is a list of searches that may … READ MORE