John Q Hammons

Services

PROBLEM: In 2012, John Q Hammons had several hotels scheduled for remodel within the following year. ADA standards required all of its remodeled hotels to be brought into compliance and a consent decree with the Department of Justice also necessitated documentation of the accessibility of its Hilton branded facilities. John Q Hammons turned to The McIntosh Group to audit these hotels for ADA compliance.

SOLUTION: Using our iPad app and online web tool, we surveyed hotels in Kentucky South Carolina, Texas, New Mexico and California and then uploaded all findings, with barrier removal plans, into a database that John Q. Hammons presented to its architects. In addition to gathering data for the architects, the reports provided the documentation, including photos, needed by the Department of Justice.

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